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Is your company implementing a new CRM application?
Do you want results? Bricks of Knowledge can help!
Bricks of Knowledge focuses on the homebuilding and developer industries, providing an array of services including: expert instruction and facilitation by our Certified Trainers, creation of test scripts, assistance with testing, training documentaion and an array of other training services from needs analysis to custom tailored solutions for Pivotal SFA, M1 and Customer Service.
Our knowledge of the Pivotal CRM enables us to assist you with whatever stage you are in with your CRM implementation.
Other services provided include:
1.) Business Requirements Gathering
2.) Test Scripts
3.) QA and Testing
4.) Training Needs Analysis
5.) Curriculum Development
6.) Course Material Development
And, Custom Classroom Tools Including:
* User Manuals
* Quick Reference Cards
* Job Aids & Exercises
* Workflow and Process Instruction
* Instructor Manuals and Guides
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